FAQ

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

U.S. orders typically arrive within 5–10 business days. International orders usually take 7–15 business days./p>

Yes, we ship globally.

Once your order ships, you will receive a tracking number via email

Contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Yes, returns are accepted within 14 days of delivery for unused items in original condition. Items that are worn, damaged, or altered are not eligible.

Shield Code is for men, leaders, and individuals who value discipline, purpose, and accountability. It’s for those who live by a mindset of strength and honor.

Every product represents more than style — it embodies a code of living: discipline, leadership, and strength. This is not just fashion; it’s a movement.

Yes, our support team is ready to assist customers worldwide via email and social media.
Follow us on Instagram @save_our_black_men, Facebook “Save Our Black Men,” or TikTok @brothertruth_sobm for updates and announcements.